1win treats the privacy of every Indian player with utmost seriousness. The platform collects only the information necessary to deliver seamless betting and casino services while maintaining strict compliance with Curacao eGaming requirements and global data-protection principles. Every piece of data shared from registration details to transaction records stays shielded through advanced encryption and secure server infrastructure. Players retain full control over their information and can request access or deletion at any time.
What Information 1win Collects
During registration, 1win gathers basic details such as name, email address, phone number, and preferred currency (INR). When deposits or withdrawals occur via UPI, Paytm, or crypto wallets, relevant payment identifiers are recorded solely to process transactions. Device data, IP addresses, and browsing patterns help improve site performance and prevent fraud. Cookies and similar technologies track preferences, but users can manage these through browser settings without affecting core functionality.
How 1win Uses Your Data
The platform uses collected information to verify accounts, process payments instantly, send promotional offers tailored to Indian festivals and cricket events, and provide responsive customer support in English and Hindi. Data also powers responsible-gaming tools like deposit limits and self-exclusion requests. Analytical insights derived from anonymised information help refine odds, game selection, and mobile-app experience specifically for the Indian market.
Data Protection and Security Measures
1win employs 256-bit SSL encryption for all data in transit and stores sensitive information in encrypted form on servers located outside India, in full compliance with international standards. Regular penetration testing and independent audits ensure ongoing protection. Access to personal data is restricted to a limited number of authorised personnel who require it for operational purposes only.
Sharing of Information
Personal details are never sold or rented to third parties. Information may be shared only with trusted payment providers (UPI gateways, banks, crypto processors) and licensed game suppliers to facilitate services. In rare cases mandated by law or regulatory authorities, 1win cooperates fully while notifying affected users whenever possible.
Your Rights as an Indian Player
Players can request a complete copy of their stored data, rectify inaccuracies, or ask for permanent deletion (subject to legal retention requirements for anti-money-laundering records). Withdrawal of consent for marketing communications is immediate via account settings or a single click in any email received. All requests are processed within 30 days at no cost.
Updates to This Policy
1win reserves the right to update this Privacy Policy to reflect new features or regulatory changes. Significant modifications will be announced via email and website banners, giving Indian users ample time to review changes before they take effect.